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Cross-Cultural Fluency, Negotiations & Conflict Management
International Mediation
Master advanced mediation tactics for resolving corporate and contract disputes effectively.
Public Speaking Master Class. Dr. Sukhsimranjit Singh.
Public Speaking
A concise, high-impact program designed to elevate your public speaking confidence.
Mediate to Settle Training (MTS)
Settle Training
A targeted course focused on mastering mediation techniques for practical settlement.
Cross-Cultural Fluency, Negotiations & Conflict Management” explores how culture shapes our perceptions, influences decision-making, and affects conflict resolution. Led by Dr. Sukhsimranjit Singh, a world-renowned authority in cross-cultural communication, this course combines theory, real-life scenarios, and reflective practice to help you bridge cultural divides, negotiate effectively, and manage disputes with empathy and insight. Whether you’re new to conflict management or experienced in mediation, you’ll discover practical tools for transforming communication in personal, professional, and global contexts.
Instructor
Class Length
Category
Topics Covered
Dr. Sukhsimranjit Singh
Designed to be completed in 4 Weeks and 250 minutes of Lectures/Assignments.
Cross-Cultural
Instructor
Dr. Sukhsimranjit Singh
Class Length
Designed to be completed in 4 Weeks and 250 minutes of Lectures/Assignments.
Category
Cross-Cultural
Topics Covered
Modules Covered
Introduces the key concepts of conflict resolution and culture, examining how cultural backgrounds inform the way we perceive challenges and communicate. Includes resources on high-context vs. low-context communication, reflective assignments, and Dr. Singh’s TEDx Talk for deeper insight into why culture matters.
Focuses on cross-cultural negotiation strategies, outlining the dance of negotiation and the power culture holds in shaping dealmaking. Offers quizzes, final assessments, and practical advice on adapting negotiation styles to bridge cultural gaps and foster fruitful outcomes.
Covers stages of mediation—from pre-mediation to the bargaining phase—and addresses unique aspects of handling conflicts in multicultural settings. Explores Japanese cultural nuances, approaches to break impasses, and conclusion strategies, with quizzes reinforcing your grasp of these core skills.
Encourages you to broaden your perspective on international culture and fluency, reflecting on music, judicial wisdom from African Chief Justices, and your personal growth. Closes the course by guiding you through final self-assessments and next steps for applying cross-cultural knowledge in real-world situations.
Public Speaking Masterclass” is a comprehensive course designed to help you develop confidence, clarity, and impact when facing an audience. Through a mix of engaging lectures, real-world case studies, and interactive quizzes, you’ll learn how to address stage fright, harness your emotional intelligence, and build transformative messaging for any speaking scenario.
Instructor
Class Length
Category
Topics Covered
Dr. Sukhsimranjit Singh
Designed to be completed in 2 Weeks with 150 minutes of Lectures/Assignments.
Public Speaking
Instructor
Dr. Sukhsimranjit Singh
Class Length
Designed to be completed in 2 Weeks with 150 minutes of Lectures/Assignments.
Category
Public Speaking
Topics Covered
Modules Covered
Understand the basics of public speaking, gauge your initial skills, and discover how cultural narratives influence how we communicate.
Explore methods to handle stage fright, identify personal hurdles, and find inspiration through practical advice and real-world examples.
Dive into key strategies for using public speaking as a transformative tool, with guidance from Dr. Singh’s real-life experiences.
Recognize the role emotions play in your delivery, view examples from influential speakers, and learn techniques for genuine, empathetic communication.
Learn Dr. Singh’s approach to thorough preparation, discover why it’s sometimes best to keep goals private, and develop a winning plan for any speaking event.
Wrap up the course with final insights, reflection on your progress, and next steps to continue improving your public speaking.
Foundations of Mediation: Skills and Strategies” is a comprehensive journey into conflict resolution, teaching you how to understand, manage, and resolve disputes. Through expert insights, real-life examples, and interactive exercises, you’ll learn how to build trust, communicate clearly, and navigate advanced mediation challenges.
Instructor
Class Length
Category
Topics Covered
Dr. Sukhsimranjit Singh
Designed to be completed in 7 Weeks and 300 minutes of Lectures/Assignments
MTS
Instructor
Dr. Sukhsimranjit Singh
Class Length
Designed to be completed in 7 Weeks and 300 minutes of Lectures/Assignments
Category
MTS
Topics Covered
Modules Covered
Explores the global view of mediation, the motivations behind resolving disputes, and how mediation fits into everyday scenarios. Includes insights from professionals and encourages personal reflection.
Focuses on structural elements like the “triangle” concept, negotiation methods, and effective listening. Emphasizes people skills and staying grounded during each stage of mediation.
Examines the critical role of transparency, authentic engagement, and ethics. Features expert talks and readings to help you foster genuine relationships during mediation.
Covers various bargaining techniques, the importance of curiosity, and how to handle time constraints and impasses. Aims to equip you with a solid plan for guiding discussions to productive outcomes.
Looks at how to prepare for complex cases, work with insurance representatives, and manage expectations when attorneys are involved. Offers strategies for reducing friction and clarifying roles.
Teaches you to spot when negotiations stall and how to revive them. Provides strategies for adapting mediation to different cultural contexts and transitioning from conflict to resolution in both in-person and online settings.
Guides you through finalizing agreements, staying accountable, and ensuring long-term success. Discusses follow-up, the value of reflection, and potential career paths in mediation.
What Our Students Say About Us
In my 34 years of teaching at MU’s School of Law, I am happy to report that Sukh is one of the smartest, most hardworking, and talented students I have ever had the pleasure of teaching. Sukh has continued to demonstrate these outstanding attributes following his graduation by becoming one of the stars in the dispute resolution field.
Robert Bailey
Dean at MU School of Law
I recently had the pleasure of taking a class on Cross-Cultural Dispute Resolution taught by Professor Singh. He was a superb teacher and possessed a remarkable command of the subject matter. He taught with great enthusiasm and it was a wonderful opportunity to study with him.
Jon Berkin
Partner at ERM: Environmental Resources Management
Professor Singh was a personal mentor of mine while attending Willamette University. To work with Professor Singh is to work with someone who desires only success for you. He challenges his students to look beyond what is seemingly present, and push for deeper understanding. While at Willamette, in his Cross-Cultural Dispute Resolution course, Professor Singh always went the extra step to challenge his students to move beyond their culture and their comfort zone in order to empathize with our other students. Moreover, Professor Singh was always ready to help us get to where we needed to be. What I remember most fondly are the stories he had from his life, and how he could seemingly always find a way to relate to you on a personal level. As an educator, he is one of the most courteous and kind professors I’ve ever met. He would always make time to speak to his students, to share a laugh, and to genuinely see us for who we are. He is a world-class educator, who does not shy away from a challenge but has the wisdom to change his own perception in order to solve it. People like Professor Singh are rare in this world, and I am a better person for having been his pupil. I hope others are as fortunate as I have been to learn from Professor Singh.
Charles Steele, J.D
Associate Attorney with Reinisch Wilson
I have had the pleasure of being a student of Prof. Singh in Cross-Cultural Dispute Resolution at the University of Southern California, Gould School of Law. He is known to be a star teacher at USC. His insights as a scholar, and his years of experience in teaching, come together on every page of his supplemental reading material. His knowledge of outreach and ability to connect with students is unmatched. He has a contagious passion for teaching. I liked his wit, style, and humor while describing negotiations in a cross-cultural setting. During the course of class participations, Prof. Singh made all the students do different simulations to demonstrate how people negotiate when their cultures are different. It was truly an eye-opener for many of the students since many students went through an impasse while negotiating. His lectures enabled me to be thoughtful, objective, and careful in a cross-cultural setting. His classes also made me think beyond the obvious. I feel this was a valuable course and I would highly recommend it to those who want to make their career in the field of dispute resolution.
Rohit Adlakha
Healthcare Counsel | Sustainability & Tech Enthusiast
Professor Singh has a “student first” mentality that is a rare and endearing quality among Law professors. His genuine care for students permeates his teaching and the approach he takes in planning class meetings. Professor Singh has a strong command of the subject material and is able to answer student questions as they arise. While I participated in his Cross-Cultural Dispute Resolution class at Hamline University, Professor Singh was able to explain legal concepts, terms, and practices to me, a Middle School teacher, in a way that was comprehensible, without making me feel as though I did not belong in class. Professor Singh’s care for students extends beyond his classroom. After our class finished, Professor Singh was kind enough to answer my questions about a different class and make sure I was able to confidently move forward. I enthusiastically recommend Professor Singh to any student contemplating taking his class.
Elizabeth de Leon
Middle School Teacher
I had the opportunity to be a student of Professor Singh for a class in Negotiations at the Willamette MBA-P program. This has undoubtedly been one of the most valuable classes I have ever taken. Professor Singh has an incredible wealth of knowledge of negotiations, with deep insight into intercultural negotiations. His teaching style has a unique personal touch that makes it relatable, memorable, and truly enjoyable. I’ve had an opportunity to successfully employ the lessons learned not only in salary negotiations but in everyday life. I cannot recommend this class enough.
Melissa (Barker) Nanavati
Marketing Consultant | Keynote Speaker | Best-Selling Author
Professor Singh is an amazing teacher. His creativity and well-liked personality made learning fun and engaging for students. His lectures resonated profoundly with me of his passion for teaching real-world applications of negotiation knowledge. I learned a great deal about negotiation and life lessons from Professor Singh. I highly recommend Professor Singh’s negotiation class to all MBA students needing to fulfill elective credits.
Jod Oudom
Avionics Engineer
Professor Singh was my negotiation coach and mediation professor at Willamette University Law School. He is an incredible teacher and coach, taking my partner and me all the way to the ABA Negotiation Competition, national round in New Orleans. He is not only a talented mediator, but he is able to impart his craft on other people and helped us grow as both mediators and negotiators. In class, he is a flexible and kind teacher, helping students learn about case law as well as clinical techniques. I look forward to working with him and learning from him more in the future!
Lindsay Freedman
Homeschool Teacher and Advocate
I had the privilege of taking Professor Singh’s Negotiations class in my last year at Willamette University’s Atkinson Graduate School of Management. His mixture of reading materials and role-playing exercises made the class both informative and engaging. His approach to teaching is equally collaborative and inviting. I would highly recommend anyone interested in negotiations to take this class; it was definitely an eye-opening experience for me.
Nathaniel Giscombe, CE, MBA
Senior Finance Professional at Intel Corporation
Professor Sukhsimranjit Singh is a remarkable educator whose impact extends far beyond the classroom. His expertise in cross-cultural dispute resolution and his ability to connect on a personal level make him an invaluable mentor. The lessons I’ve learned from him have significantly shaped my leadership approach at Scale. I highly recommend Professor Singh to anyone seeking a deeper understanding of negotiations and cross-cultural dynamics.
Adam Wannon
CTO Scale Mediation
